Shipping policy

At Pahel, we take great care in delivering your jewellery safely and on time. Please read our shipping policy below:

1. Order Processing

• All orders are processed within 2–4 business days (excluding weekends and holidays).

• You’ll receive a confirmation email once your order is placed and another when it has been shipped.

2. Shipping Methods & Delivery Time

• Standard Shipping (within India): 4–7 business days

• Express Shipping (within India): 2–4 business days

• International Shipping: 7–15 business days (subject to customs clearance)

Note: Delivery timelines may vary slightly depending on your location and external factors such as festivals or logistics delays.

3. Shipping Charges

• Free standard shipping on all prepaid orders within India.

• Express and international shipping rates are calculated at checkout based on destination and weight.

4. Tracking Your Order

• Once your order is shipped, a tracking link will be sent to your email/SMS so you can follow its journey to your doorstep.

5. Delays or Issues

• If there are any unexpected delays, we will notify you via email.

• For support, feel free to contact us at paheljewells@gmail.com or 9820787676.